Saat ini, Trust Wear membuka lowongan kerja di kota Medan dengan posisi berikut ini:
CUSTOMER SERVICE (MEDAN)
JOB DESCRIPTIONS:
– Responsible for customer service standard achievement.
– Identify and assess customers needs to achieve satisfaction.
– Develop Customer Experience Operational Excellence.
– Manage Customer Excellence Agent Performance.
– Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution via phone/website/e-commerce/market/social media/social chat (WA/Line).
– Build sustainable relationships of trust through open and interactive communication.
– Provide accurate, valid and complete information.
– Recommend services to management by collecting customer information and analyzing customer needs.
QUALIFICATIONS:
– Minimum Bachelor’s Degree (S1) in high school or related field.
– Have the ability to listening skills, multitasking, negotiation, problem solving skills.
– Excellent communication, time management and interpersonal skills.
– Willing to work in a shift system and good command of english.
Jika anda berminat untuk memenuhi kualifikasi diatas, segera kirim langsung lamaran lengkap & CV anda hanya melalui email: trustwear.hr@gmail.com subject email: Name_CS_Medan.
Note:
Work location Medan
Lamaran diterima paling lambat 19 Apri 2021.
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